Claims Done Right.
With People Who Care.
We don’t just manage claims. We improve outcomes —with expertise, data, and innovation.
Others may offer One or Two. FPD Offers All Three.
Licensed Experts. Proven Results
From licensed adjusters to former insurance defense attorneys, our team brings deep expertise and real-world insight to every assignment—ready for rapid engagement or complex analysis.
Structured Data. Better Outcomes
Every claim generates structured, decision-ready data—powering claims performance, underwriting insight, and real-time operational improvements.
Fresh Thinking. Practical Solutions
We innovate across every layer of the claims process—streamlining workflows, simplifying complexity, and building tools (including AI-driven capabilities) that deliver real-world results.
Our Solutions
Specialized handling of a full range of Errors & Omissions claims, from SME coverholder programs to large corporate entities written on an open market basis.
Included:
- A&E/Construction
- Errors & Omissions (E&O)
- Other Professional & Management Liability
- Directors & Officers (D&O)
- EPL & Cyber
End-to-end solutions for carriers, syndicates, MGAs, and coverholders—supporting every aspect of program delivery, oversight, and performance.
Included:
- TPA / DCA
- Program-Specific Reporting
- Compliance & Audit Readiness
- Enhanced Data Access & Analytics
- FNOL, Risk & Contract Reviews
Who We Serve
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We support over 100 leading Property & Casualty carriers that offer insurance coverage across the U.S. and the globe, delivering claims solutions across a broad spectrum of coverage lines—including Commercial and Residential Property, General Liability, Professional Lines, Directors & Officers, EPL, Financial Lines, Allied Health, and Cyber. Our deep adjusting expertise, legal insight, innovative tools, and structured data workflows enable carriers to respond with speed, accuracy, and consistency. By reducing cycle times and improving outcomes, we help insurers strengthen audit readiness and deliver a better policyholder experience.
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As a registered and approved Delegated Claims Administrator (DCA), we’ve completed extensive due diligence with over twenty Lloyd’s of London Managing Agents and their associated Syndicates. Our reputation in the London market is built on the three things our partners value most: deep claims expertise, structured data, and practical innovation. From our participation in Cohort 2 of Lloyd’s Lab to the consistent quality of our outcomes, Lloyd’s stakeholders choose FPD to ensure their claims are adjudicated with insight, auditability, and precision.
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We work with over fifty MGAs, MGUs, and Coverholders, integrating effectively into their programs to deliver an optimal claims experience along with underwriting insights. Our transparent reporting, compliance support, and trusted results reflect well on their brands, agents, and underwriting partners.
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Program Administrators and self-insured groups rely on FPD for flexibility, domain expertise, and commitment to protecting program integrity. Whether managing niche markets or high-volume portfolios, we tailor our claims solutions to align with program goals—balancing efficiency, precision, and long-term value.
At FPD, we create space for people to do their best work—and support clients with the care, clarity, and commitment they deserve. Our values guide every claim, every relationship, every day.
Listen with openness
Pursue greatness
Obsess with improvement
Simplify the complex
Cultivate meaningful relationships
Be kind